Returns & Exchanges
At Tropicflow, we want you to feel as vibrant as our designs, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase doesn't perfectly capture your style, we are here to help with a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn items with original tags attached into their original packaging to ensure they stay protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; we will process your refund or exchange within 5-7 business days of receipt.
